RACC Main Title

Position Summary: 
The Work-Study Student Assistant serves as an integral member of the SSSP/Advantage-TRIO team, supporting daily operations while fostering a welcoming, inclusive, and student-centered environment. This role provides administrative support, assists with program initiatives, and actively engages with students to promote a strong sense of belonging and connection to campus resources. 

Key Responsibilities: 

• Greet, welcome, and assist students, staff, and visitors in a professional and friendly manner within the TRIO office and at program events.  
• Perform routine administrative tasks including data entry, document scanning, record maintenance, and organization of digital and physical files.  
• Conduct student outreach through phone calls, emails, and other communication methods to support engagement and participation.  
• Provide accurate information and direct students to appropriate campus departments and resources.  
• Identify and engage potential program participants, contributing to outreach and recruitment efforts.  
• Assist with the planning, coordination, and implementation of workshops, activities, and special events.  
• Support TRIO-sponsored on-campus and off-campus events, including occasional trips.  
• Collaborate with staff to maintain an organized, welcoming, and efficient office environment.  
• Other duties as assigned. 

Expectations & Qualifications: 

• Maintain timely and accurate documentation of assigned tasks and student interactions.  
• Demonstrate professionalism, reliability, and strong interpersonal skills at all times.  
• Possess working knowledge of Microsoft Office 365 and general computer applications; willingness to learn TRIO-specific systems required.  
• Communicate effectively in both one-on-one and group settings.  
• Exhibit cultural competency and respect for diverse populations, including individuals from varying economic, cultural, and educational backgrounds.  
• Uphold strict confidentiality in accordance with program and institutional policies.  
• Ability to take initiative and work both independently and as part of a team.  

Minimum Requirements: 

• Current college student eligible for Federal Work-Study.  
• Minimum cumulative GPA of 2.5.