The Cashier's Office handles payment processing for tuition and fees, as well as issues refund checks for overpayment or withdrawal. Additionally, the office serves as the first point of contact for term adjustments and dispute resolution related to incorrect billing.

Dispute Resolution

Students who have questions about their bill or believe there is an error on their account, should follow the process below to resolve the issue. Students are reminded that it is their responsibility to be aware of all financial aid and payment policies and procedures as published in the college's current Student Catalog.

Students should retain all copies of information relevant to their account, such as withdrawal forms, registration forms, financial aid information and receipts. Students should also confirm that any electronic transactions have been processed correctly.

If students have a balance on their account from a prior semester, the student will be requested to submit their dispute in writing to the Cashier's Office, along with supporting documentation. Questions can be directed to the Cashier's Office at 610-607-6235.