RACC Main Title

Working Hours: 

Flexible schedule, including daytime, evening and Saturday hours as required by needs of the position. 

Summary: 

The Business Development Manager will work collaboratively with a team of STTC/RACC professionals to manage programs and services, accomplish the growth of solutions-based strategies that provide employee-centered support to manufacturing companies and related businesses in the Greater Reading region.  The Manager will oversee, administer and manage the state WEDnet program.  The Manager will actively work in strengthening relationships/partnerships with the STTC/RACC and its customers and workforce and economic development players. 

The manager will be responsible for business development, including business critical and technical training programs, customer contact relationships and marketing, and assisting with data collection, input, analysis and budget management. The Manager will provide excellent leadership, supervision and business sense to the Workforce team and direct report(s), as well as be responsible for fiscal goals. 

This position reports directly to the VP of Workforce Development and Continuing Education.

Essential Duties and Responsibilities:

1. Propose annual sales goals and provide monthly reports of actual results including strategies for recognition and improvement.
2. Serve as the College’s state certified WEDnet Partner.  Work with eligible companies by providing guidance and instruction in using the program. Administer WEDNET as outlined in their guidelines.  Coordinate efforts with Development Team as appropriate to realize 100% allocation of funds
3. Supervise Regional Representative, Workforce Business Development in sourcing, recruiting, establishing and maintaining collaborative working relationships with non-credit adjunct training/education/consulting professionals (diversified in talent).  Provide mentoring/coaching as needed
4. Develop and implement customer contact strategy and scheduling of STTC “tabloid” printing and distribution. 
5. Establish, maintain and expand training revenue with regional employers through direct communication, meetings and marketing.
6. Understand, identify and anticipate the diverse needs of the regional workforce (soft-skills, workforce & technical).
7. Research, evaluate and recommend to VP, Workforce and Economic Development new programs/services that have potential to increase enrollment and sales revenue. 
8. Prepare and submit monthly, annual and periodic reports including fiscal data, as required.
9. Coordinate workforce development, economic development and educational events hosted in or by the STTC. 
10. Participate in regional and national community and industry events and meetings. 
11. Perform other duties as assigned by the VP, Workforce and Continuing Education.

Supervisory Responsibilities:

Directly supervises the Regional Representative of Workforce Business Development. Carries out supervisory responsibilities in accordance with RACC policies, collective bargaining agreements and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Required: 

• Associate degree or higher and two years successful business sales experience, OR four years of successful business sales experience required
• Two years’ supervisory and sales coaching experience required.

Preferred:

• Experience in Adult Organizational Development or Industrial Organizational Development

Computer Skills:

To perform this job successfully, an individual should have intermediate to advanced knowledge using Internet software, Spreadsheet software and Word Processing software.  Experience in SalesForce creation and registration technology software a plus.

Certificates, Licenses, Registrations:

Must possess a valid Pennsylvania Drivers’ License.

Other Skills and Abilities:

• Ability to focus and be adaptable, meet deadlines, have a good eye for detail and be able to edit.
• Exceptional sales development, management, organization and interpersonal skills.
• Outstanding one-to-one and small group presentation skills.
• Ability to develop detailed strategies including key performance indicators, activities, timelines and action items. 
• Ability to conduct project meetings including taking meeting notes, communicating assignments and monitoring progress. Ability to manage multiple projects according to plan to ensure projects are delivered on time and within budget.
• Ability to work independently.

Other Qualifications:

Knowledge related to adult training programs in Advanced and Industrial Manufacturing, Production, Supervision, Leadership, Communication, Business Operations/Professional Workforce Skills, Industrial Maintenance, SMART Automation, Machine Tool Technology and Engineering is necessary.

Communication Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write content, reports, business correspondence, and procedure manuals. Excellent grammar, punctuation and spelling skills. Ability to effectively present information and respond to questions from groups of students, instructors, college officials, officials of business and industry and the general public.

Mathematical Skills:

Ability to calculate figures and amounts for budgetary and goal setting purposes.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

FOR ANNUAL SECURITY AND CRIME STATISTICS REPORTS: https://www.racc.edu/about-racc/clery