Working Hours: 

Consists of 37.5 hours per week, including a 7.5 hour period between the hours of 8:00am and 9:00 pm on weekdays and weekends exclusive of a ½ hour or 1 hour lunch. These hours to be agreed upon between the supervisor and employee at the onset of employment. 

Note: This position may require additional work on occasion with the employee having the option of working this time in addition to or in lieu of regular hours.

Summary:

This role will support the continuous improvement of established courses/programs, as well as the implementation of new and emerging technologies in teaching and learning. The Instructional Designer will provide Instructional Design support, Learning Management System support, assistance in use of educational technology, and training to staff and faculty, both full and part time. 

 Essential Duties and Responsibilities:  

1. Monitor the College’s Learning Management System (LMS) including setting up accounts and courses, transferring data from the College’s administrative software system to the LMS, and backing up courses.
2. Test, monitor, and troubleshoot software application problems within the LMS system.
3. Train staff and students in LMS technology related practices and procedures as directed.
4. Research and evaluate emerging educational technologies.
5. At the direction of the Director of Teaching and Learning provide consultation and support for faculty in the design of course/program curriculum and pedagogies in all instructional modalities according to established best practices, including learning outcomes, curriculum alignment, learning-centered teaching strategies and assessment of student learning.  
6. Train and support faculty in the use of the LMS and other teaching and learning tools.
7. Train and support faculty in the adoption of new pedagogical techniques.
8. Train and support faculty in course content development and the production process.
9. Collaborate with and support a diverse group of faculty across both credit and non-credit academic areas.
10. Perform other job-related duties as assigned.

Supervisory Responsibilities:                                        

This job has no supervisory responsibilities.

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required:                                             

1. Master’s degree in instructional technology, educational technology or related field.
2. At least 1 year working with the administration or technical support of Learning Management Systems.               

Preferred:

1. At least two years’ experience working as an instructional designer.
2. Experience training adult learners.
3. Experience with managing outreach, scheduling and assessment of training programs.
4. Experience working with multi-media authoring tools, collaborative tools, and digital learning materials.
5. Strong customer service orientation.
6. Excellent professional written and oral communication skills.

Communication Skills:                                                 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of faculty, students, or staff.

Mathematical Skills:                                          

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 

Reasoning Ability:                                          

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization may exist. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:  

To perform this job successfully, an individual must have knowledge of Internet software; Spreadsheet software and Word Processing software. 

Other Skills and Abilities:                                             

• Must be able to self train on new hardware and software.
• Must possess ability to work independently to resolve problems.
• Must be able to establish rapport with staff, faculty and students.

Other Qualifications:                                                    

Ability to effectively communicate and foster a cooperative work environment; skill in the use of computers in a PC windows-based operating environment; knowledge of customer service standards and practices; ability to provide technical advice and information to faculty in area of expertise; and ability to train other individuals.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to walk; use hands to finger, handle, or feel and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

FOR ANNUAL SECURITY AND CRIME STATISTICS REPORTS:

https://www.racc.edu/about-racc/clery