Working Hours:

Working hours for this position consist of a 7.5 hour day (between the hours of 8:00am and 7:30pm), exclusive of a 1/2 or 1 hour lunch.  These hours to be agreed upon between the supervisor and employee at the onset of employment. Position normally requires working Monday through Friday which includes one evening per week.

The position may require additional evening and weekend work on occasion with the Employee having the option of working this time in addition to or in lieu of regular hours.

Summary:

Primary responsibilities of this position are cashiering, record keeping and registration activities for all programs of the College both credit and non-credit.

Essential Duties and Responsibilities:

1. Perform student registration functions in accordance with institutional standards and practices
2. Perform cashiering and related functions in accordance with institutional standards and practices
3. Negotiate payment plans and assist students in paying off debt
4. Perform record keeping functions in conjunction with cashiering, registration and other office functions
5. Maintain courses and sections as required
6. Maintain accurate information on all aspects of student records
7. Provide office coverage
8. Perform office functions such as correspondence, copying, record keeping, etc.
9. Perform record keeping such as journal entries as needed
10. Research, analyze, maintain and report on student accounts as needed
11. Provide professional and pleasant customer service to all individuals. Provide accurate and timely service to all individuals
12. Provide routine direction to Work Student Program employees assigned to the area
13. Assist with student refund and related procedures
14. Assist in the de-registration process
15. Manage confidential and sensitive information in an ethical and professional manner
16. Ensure all security procedures (including safe locking procedures) are consistently applied in accordance with institutional standards and practices
17. Perform other related duties as assigned by your supervisor

Supervisory Responsibilities:                                           

This job has no supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:                                           

Required:

1. High school diploma or general education degree (GED)
2. Prior work experience as a college Cashiering & Registration Specialist 

Preferred:

1. One year of data entry experience
2. One year of bookkeeping and/or cashiering experience
3. Proficient in the use of a calculator and/or adding machine
4. Bilingual: English / Spanish

Computer Skills:                                                                              

To perform this job successfully, an individual should have knowledge of Internet software, spread sheet software; data- based programming and word processing software and proficiency in typing (must be able to type at least 35 wpm) and keyboarding.  Experienced in the use of Microsoft Office products (Word and Excel). Must be proficient in the use of the college’s Administrative software system.  

Other Skills and Abilities:

• Excellent communication skills and the ability to establish and maintain rapport with customers, staff, and students.

Communication Skills:                                           

Ability to read and interpret general publications.  Ability to write business correspondence. Ability to effectively present information and respond to questions from customers, staff and students.

Mathematical Skills:                                                

Ability to perform basic mathematical computations including addition, subtraction, multiplication and division.  Ability to calculate, count and change currency.  Ability to calculate figures such as discounts and percentages.

Reasoning Ability:                                                   

Ability to follow written and/or oral instructions.

Certificates, Licenses, Registrations: 

None

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.