Working Hours: 

Working hours for this position consist of a 7.5 hour period daily, exclusive of a 1/2 or 1 hour lunch.   Specific work hours to be agreed upon by the supervisor and employee prior to the onset of employment. Must be available evenings, weekends and other hours in response to work emergencies.

Summary: 

Responsible for supervising the custodial staff, outside vendors, and the services required to support outside community groups approved to use College buildings/grounds. This individual assists with the management of the overall operations of the Physical Plant Department when required and as directed.

First Year Critical Success Factors:

1. Must complete the Stafford Clery Act Compliance Training Academy (or other substitute training in kind as determined appropriate by management) within first six (6) months of employment.
2. Become familiar and understand how to operate Simplex fire system.
3. Become familiar and understand how to operate Axiom – Security Access Management Software.
4. Become familiar and understand how to operate Asset Essentials – cloud based software for asset management and maintenance.
5. Become familiar and understand process of scheduling and setup for events.

Essential Duties and Responsibilities for Assistant Manager of Facilities & Security:

1. Plan, schedule, assign, supervise, train, inspect and evaluate the work of RACC and outsourced custodians.
2. Act as back-up for the Director of Facilities and Security Services when required and as directed. Serve as the main point of contact for facilities and security during scheduled evening hours and weekends.
3. Act as back-up for the Office Coordinator – Facilities and Security Services when required for coverage and as directed, performing those duties as assigned.
4. Prioritize and assigns work tickets to maintenance personnel when required.
5. Provide direction to maintenance personnel when required.
6. Maintain time and material records and prepares reports as required.
7. Supervise routine care, maintenance and minor repair of equipment, and perform minor repairs and adjustments throughout the College as required.
8. Report difficult or more-involved maintenance and repair needs to the Director of Facilities.
9. Observe and report hazardous conditions to the Director of Facilities and, when possible, corrects conditions.
10. Assist the Director of Facilities in planning for community use activities and building rentals to ensure proper staffing and availability of needed equipment. Set up furniture and equipment for those activities.
11. Assist in the inventory of movable furniture, equipment and custodial supplies within the College.
12. Initiate action and directs custodial staff in all efforts and procedures to protect and secure College      property and equipment from fire, theft, vandalism and other abuse.
13. Coordinate and supervises outsourced contractor for snow removal.
14. Meet regularly with the Director of Facilities and other staff as necessary, to discuss College concerns for future facility needs and to receive directions.
15. Serve as primary emergency contact for alarms, and monitors alarm systems.
16. Responsible for following emergency protocols, including the use of security software and hardware during emergencies.
17. Utilize the card access system software to grant, change, or rescind access as required.
18. Input information and operate the computerized maintenance management system (CMMS), or other software used for tracking and monitoring maintenance needs.
19. Perform other job-related duties as assigned.

Essential Duties and Responsibilities for Clery Compliance Officer:

1. Coordinate the institution’s Clery Act compliance program.
2. In conjunction with the applicable offices, develop and implement Clery Act required policies, programs, and activities.
3. Gather crime and disciplinary referral data from various internal and external sources, such as the Office of Student Conduct, local law enforcement agencies, and the state police.
4. Work with the appropriate University Departments to identify and notify all Campus Security Authorities for the institution and maintain a list of them for each academic year.
5. Provide, facilitate, and/or coordinate training for institutional “campus security authorities” and key institutional stakeholders on Clery Act requirements.
6. Send annual requests for crime statistics to all Campus Security Authorities each year and ensure that data is compiled.
7. Serve on for the Clery Act Management Committee and be responsible for applicable update to policies/procedures.
8. Stay abreast of pending and final changes to the Clery Act and other laws or regulations affecting Clery Act provisions.
9. Work with various institutional offices to ensure compliance with the implementation and disclosure requirements of the Violence Against Women Reauthorization Act of 2013.

Supervisory Responsibilities:

Responsible for the overall direction, coordination, and evaluation of custodial employees. Carries out supervisory responsibilities in accordance with the organization’s policies, bargaining agreements and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; motivating and disciplining employees; addressing complaints and resolving problems.

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: 
Required: 

1. High school diploma or general education degree (GED).
2. At least five years of personnel supervisory experience within the last five years.
3. At least five years of facilities work-related experience within the last five years.
4. Must complete the Stafford Clery Act Compliance Training Academy (or other substitute training in kind as determined appropriate by management) within first six (6) months of employment.

Preferred: 

1. Bachelors in Business, Facilities Management or Engineering.
2. Certificate in Facilities Maintenance and/or Security or other related areas.
3. Experience with security.
4. Knowledge of mechanical and electrical building systems.
5. Knowledge of heating systems.
6. Knowledge of construction materials.
7. Bilingual English/Spanish preferred.

Computer Skills: 

To perform this job successfully, an individual should have knowledge of spreadsheet software and word processing software. The individual in this position must have a proven record of computer usage and will be required to be proficient in learning and operating various software programs. 

Certificates, Licenses, Registrations: 

• Valid Pennsylvania Driver’s License required (criminal records/background check required)

Other Knowledge, Skills and Abilities: 

• Knowledge of custodial, cleaning products/equipment.
• Knowledge of professional carpet, tile and other floor surface care.
• Proven ability to provide leadership and work with a variety of individuals professionally and in a team atmosphere.
• Must be able to perform the responsibilities of the position to accomplish goals with minimal direct supervision.

Communication Skills:                                            

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.  Ability to speak effectively before small groups.

Mathematical Skills:                                                 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:                                                    

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit; reach with hands and arms; climb or balance and taste or smell. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duty of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.

FOR ANNUAL SECURITY AND CRIME STATISTICS REPORTS:

https://www.racc.edu/about-racc/clery