Posted date: |
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Department: |
FINANCIAL AID & RECORDS
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Dept location: |
Berks Hall Room 107
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Job title: |
RECORDS WORK-STUDY
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Term: |
All
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Hours: |
15 per week
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Pay rate: |
$10.00 per hour
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Description: |
Summary: The Financial Aid/Records Student Employee assists with customer service for operations over the counter in the Records/Financial Aid Office. In addition they will over see the process and monitor administrative services in the areas of student registration, curriculum management, student demographics, imaging and financial aid. There is extensive interaction with faculty, staff, students and parents. Essential Duties and Responsibilities include the following: 1. Uphold the provisions of the Family Educational Rights and Privacy Act when providing all the services rendered by the Records and Financial Aid Office 2. Responsible for accurate registration processes over the counter and assist students with web registration issues 3. Provide accurate and timely Records functions over the counter such as insurance verification, academic transcripts and enrollment verification 4. Assure timely and accurate recording of all aspects of student demographics 5. Maintain confidentiality while scanning and filing documents such as tax returns and other personally identifiable documentation 6. Provide diagnostic assessment to problem solve discrepancies with regard to registration, financial aid, curriculum management and demographic issues and correct the errors 7. Conduct professional behavior at all times 8. Learn all forms of electronic transactions such as the use of Colleague, Etrieve, MS Word and Excel. 9. Provide other duties as assigned
Supervisory Responsibilities: This position does not have supervisory responsibilities
Qualifications: 3.0 cumulative G.P. A at start of employment |
Contact: |
Jessamyn Medina
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Email: |
jmedina@racc.edu
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Office phone: |
(610)372-4721 Ext. 5469
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Work-Study Job Details