Master Syllabus

Supervisory Management

I. BASIC COURSE INFORMATION

  1. Course Title: Supervisory Management
  2. Course Number: MGT210
  3. Course Name: Management
  4. Credit Hours: 3
  5. Semesters Offered: Winter, Spring
  6. Prerequisite: MGT 100 Principles of Management.

 

II. COURSE DESCRIPTION

Refines the skills needed for the day-to-day activities of a first-line supervisor. Applies the principles of delegating, planning, organizing, motivating, leading, staffing, training, compensating, and appraising. The student will be actively involved in dealing with the challenges faced by this critical member of the management team.

III. RATIONALE OF COURSE

By nature of the definition of management, every manager is involved in the supervision of other employees. In any given organization, the greatest number of managers will be found at the supervisory level. Given these two facts, it is imperative that managers be trained in supervisory skills. Every manager should understand the factors that influence human behavior, be able to analyze the behaviors of their employees, and be able to motivate and direct employees' behavior to simultaneously achieve the goals of the organization and the goals of the employee.

IV. COURSE COMPETENCIES

  1. Demonstrate understanding of the role of the supervisor.
  2. Discuss the importance of planning and time management to the supervisor.
  3. Explain the control function as it pertains to a supervisory position.
  4. Analyze the importance of problem solving and decision making to the supervisor.
  5. Describe total quality management as it pertains to the supervisor.
  6. Analyze the issues which are relevant to organizing a department.
  7. Evaluate factors which are important to the acquisition of people.
  8. Describe the elements of effective employee appraisal.
  9. Discuss issues which are relevant to the development of people.
  10. Discuss how the various theories of motivation aid the supervisor in motivating employees.
  11. Describe the various leadership styles and how they relate to the role of the supervisor.
  12. Discuss effective communication and its relationship to effective supervision.
  13. Explain the importance of groups and work teams in the workplace today.
  14. Evaluate methods for managing conflict and politics.
  15. Discuss techniques for managing change and stress in the workplace.
  16. Analyze the role of the supervisor in counseling employees.
  17. Explain techniques for effectively disciplining employees.
  18. Discuss the supervisor's role in labor relations.
  19. Prepare written case studies.
  20. Prepare and deliver an effective group presentation.